RocketPot Online Casino Privacy Policy
At RocketPot Online Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our platform at rocketpot.io. By registering an account and using our services, you acknowledge that you have read and understood how we handle your data. We encourage you to review this document carefully and contact us at support@rocketpot.io if you have any questions.
Who We Are
RocketPot Online Casino is operated by Danneskjold Ventures B.V., a company registered and operating under the laws of Curaçao, holding gaming license number 1668/JAZ. As the data controller, we are responsible for the personal information we collect from users across our platform. Our services are available internationally, with a focus on Canadian players, and we support multiple languages including English, Turkish, Spanish, Japanese, Portuguese, and French.
Information We Collect
When you create an account or interact with our RocketPot crypto casino platform, we may collect the following categories of personal data:
- Full name, date of birth, and contact details including email address
- Account credentials used for your RocketPot login
- Cryptocurrency wallet addresses associated with deposits and withdrawals
- Transaction history, including deposit and withdrawal activity across supported coins such as BTC, ETH, LTC, DOGE, XRP, and others
- Device information, IP address, browser type, and operating system
- Gaming activity, session data, and preferences on our platform
- Communications you send to our support team via live chat or email
- Any referral or promotional codes you use, including any rocketpot bonus code or rocketpot promo code entered during registration
How We Use Your Information
We use the data we collect to deliver, improve, and personalise your experience at RocketPot Online Casino. Specifically, we process your information for the following purposes:
- To verify your identity and comply with our anti-money laundering (AML) and Know Your Customer (KYC) obligations
- To process your cryptocurrency transactions, including deposits, withdrawals, and bonus claims
- To administer promotions such as the rocketpot welcome bonus, rocketpot free spins, cashback offers, and loyalty rewards
- To provide customer support and respond to your enquiries
- To monitor and detect fraudulent activity or violations of our terms
- To send you relevant communications, including account notifications and promotional updates (where you have consented)
- To fulfil our legal and regulatory obligations under our Curaçao gaming licence
Cryptocurrency Transactions and Financial Data
As a dedicated rocketpot crypto casino, we process all financial transactions exclusively in cryptocurrency. We collect and retain data related to your wallet addresses, transaction amounts, and the specific coins used — including BTC, ETH, BNB, ADA, USDT, XRP, DOGE, LTC, BCH, TRX, USDC, and DAI. Please note that withdrawals are processed to the same coin used for your deposit and sent to your personal wallet. Weekly withdrawal limits apply at 10,000 USDT and monthly limits at 20,000 USDT. We retain this financial data as required by applicable regulations.
Cookies and Tracking Technologies
Our RocketPot Online Casino website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and deliver personalised content. We use the following types of cookies:
- Essential cookies: Required for core site functionality, including your rocketpot login session
- Analytical cookies: Help us understand how users interact with our platform
- Marketing cookies: Used to present relevant offers and track the effectiveness of promotions
- Preference cookies: Store your language and display preferences
You may manage or disable cookies through your browser settings. Please be aware that disabling certain cookies may affect the functionality of our platform.
Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers where necessary to operate our platform. This includes:
- Game software providers such as Pragmatic Play, Evolution, Nolimit City, Play'n GO, and others who power our 3,000+ game library
- Payment processing and blockchain verification partners
- Identity verification and KYC compliance providers
- Regulatory and law enforcement authorities where required by law
- Our internal teams managing loyalty, VIP programmes, and customer support
All third parties we engage with are contractually required to handle your data with the same level of care and security that we apply at RocketPot Online Casino.
Data Retention
We retain your personal data for as long as your account remains active, and for a period thereafter as required by applicable law and our regulatory obligations. If you request deletion of your account, we will remove your personal data in accordance with our legal retention requirements. Certain transactional and compliance records must be retained even after account closure.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding the personal data we hold about you. These may include:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data, subject to legal obligations
- The right to withdraw consent to marketing communications at any time
- The right to lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us at support@rocketpot.io. We will respond to your request within a reasonable timeframe.
Security of Your Data
We implement industry-standard security measures to protect your personal information from unauthorised access, loss, or disclosure. Our platform uses SSL encryption, and we apply strict internal access controls to limit who can view your data. Despite these measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account.
Restricted Countries
Our services are not available to residents of certain jurisdictions, including but not limited to the United States, United Kingdom, Australia, Germany, France, Spain, and others listed in our Terms and Conditions. We do not knowingly collect personal data from individuals located in restricted territories. If we discover that data has been collected from a restricted country, we will take appropriate steps to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. When we make significant changes, we will notify you via email or a prominent notice on our platform. Your continued use of RocketPot Online Casino following any update constitutes your acceptance of the revised policy. We encourage you to check this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out. You can contact our support team 24/7 via live chat on our website or by emailing us directly at support@rocketpot.io. We are committed to addressing your concerns promptly and transparently.
Content updated: July 23, 2026